Our Store Policies
We founded The Priceless Experience with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Our Shipping Policy
How We Do It
During COVID-19, Shipping times are somewhat longer than normal. Please expect delays.
Please allow 2-3 business days for processing (not including holidays and weekends). Please note that processing times does not include your shipping time frame. When your package is ready to ship you will receive a tracking confirmation via email.
*Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite numbers and always make sure you are using the correct zip code and city.
*If your package is refused or returned from USPS, you'll be responsible for the shipping cost to re-ship your package.
*WE are not responsible for lost packages due to USPS. If we track your package and it shows that it has been delivered or in transit and you have not received your package, we will file a claim on your behalf. ***Please note that it can take up to 3 weeks for a response from the carrier.
Returns and Refunds
For You To Know
*Due to COVID-19 no refunds or exchanges will be given.
*All sales are FINAL.
*Any merchandise received from merchant that is damaged must be claimed within 3 days of receipt for store credit.
As always, please contact us at thepricelessexperience.com or firstname.lastname@example.org for any questions regarding items or anything on our site. We are always here to help you.